As the team who pioneered this new kind of healthcare, we’ve learned a lot over the last six years. Here are a few helpful tips:
View Sherpaa as both doctors and expert connectors
Most of the time, we’ll diagnose and treat you without an office visit. But sometimes you need to be seen in-person, so we’ll dive deep into your situation and connect you with the local specialist best suited to solve your problem.
Sherpaa is for simple and complicated medical issues
Use Sherpaa for refills, simple infections, getting tests, etc. Sherpaa is exceptionally easy for these issues. But sometimes things get complicated and interactions with our doctors can stretch out for many months. Dive in and work through complicated issues with us. These will likely involve lots of messages and phone calls with our doctors as well as a few consultations with local specialists. We serve as your guide on the inside and the glue that keeps all this together for you.
Close communication is the cornerstone of all relationships
Send us frequent updates, because, in healthcare, more communication is better. It comforts our doctors to no end hearing that you’re doing well or we need to reconsider a treatment strategy.
You’re not paying for an app, you’re paying for real humans!
You’re paying for our doctors’ time and expertise. We charge one flat monthly rate and you can use Sherpaa as often as you need. While a monthly charge is not what you’re used to (especially during those healthy months you don’t need Sherpaa!), we designed it this way because we believe we shouldn’t profit off your sickness. Instead of traditional PCP office visits ($25 co-pay + a $200 bill) or urgent care ($40 co-pay + a $300 bill), Sherpaa spreads out the cost of your care in a predictable way.
We can be your doctors forever
We’re doctors you can have an ongoing relationship with no matter if you move, change jobs, get different insurance, or travel anywhere in the world. Establish care here, keep your records in one place, and always have your doctor available, 24/7.