how we work

What if doctor office visits were used only when necessary?

Doctors get paid exclusively for office visits. So, they keep happening, because money. But what would happen if the primary means of communicating with your doctor and care team was online and a message could be sent at any time of any day ...

how we work

What is Virtual Primary Care (VPC)?

VPC is a new genre of primary care.  It’s “mobile-first healthcare.” It is an ongoing relationship you have with the same doctors, who deliver cost-effective care conveniently online via a secure, HIPAA-compliant mobile and web app. VPC’s main mode of communication and problem solving ...

Brokers, Plans, & Companies

What is an Episode of Care?

Sherpaa doctors communicate with you and solve your health problems online via “Episodes of Care” and use office visits as a tool of last resort. Traditional doctors only get paid for office visits, so you must see them in their office. And the more ...

Brokers, Plans, & Companies

Matching the right primary care tool to the needs of each person

Yesterday, I posted a chart detailing the characteristics of new and traditional primary care models. Today, I’m going to try to identify who would be a best fit for each model. The following is a primer on how primary care works, how people spend on ...

Brokers, Plans, & Companies

Comparing costs and claims in a group of 1,000 people in traditional settings vs. Sherpaa

Let’s take a group of 1,000 and analyze how they use healthcare for a year. First, we’ll look at their traditional usage leveraging PCP office visits, specialist visits, urgent care centers, and ERs. Then, we’ll look at how they use healthcare with Virtual ...

how we work

Why would a doctor want to practice Virtual Primary Care?

After completing their medical school and residency training in some of the most prestigious academic medical centers in America, all of our doctors have spent over 10 years practicing in traditional primary care practices. They are well-trained and experienced. Just as importantly, they ...

Brokers, Plans, & Companies

How to give employees one simple online place to get care

Yesterday, I wrote about how Uber is uber because they gave riders one simple place to remove all the traditional hassles of summoning a taxi. From there, they were able to optimize every single one of their internal processes via reams of data, ...

how we work

How does Sherpaa deal with mental health issues?0

How does Sherpaa deal with mental health issues?

Sherpaa members create an Episode of Care whenever they need medical or mental health care. They simply choose “I have a mental health question” and tell us, in their own words about their situation. All Sherpaa members ...

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Brokers, Plans, & Companies

What if we paid doctors for communication, rather than office visits?0

What if we paid doctors for communication, rather than office visits?

Imagine this scenario. You take a new job. On the first day, you show up for orientation. They have a few rules: You can’t email. You can’t share documents. No talking in the office. You can only communicate with ...

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What is Sherpaa?

Sherpaa is the easiest way to get care— we’re experienced doctors available within minutes. For ~1,500 simple to complicated issues, use Sherpaa doctors instead of urgent care or primary care office visits. Just launch our app and describe what’s wrong. We’ll order tests, prescribe and refill medications, recommend ways to feel better, and even arrange visits and procedures with local specialists if necessary. You’ll always work with the same Sherpaa doctors — having a doctor who knows you is priceless.