how we work

What if doctor office visits were used only when necessary?

Doctors get paid exclusively for office visits. So, they keep happening, because money. But what would happen if the primary means of communicating with your doctor and care team was online and a message could be sent at any time of any day ...

how we work

What is Virtual Primary Care (VPC)?

VPC is a new genre of primary care.  It’s “mobile-first healthcare.” It is an ongoing relationship you have with the same doctors, who deliver cost-effective care conveniently online via a secure, HIPAA-compliant mobile and web app. VPC’s main mode of communication and problem solving ...

how we work

What is an Episode of Care?

Think of an Episode of Care like an email thread, instead of an office visit. Within this thread, you’ll communicate with your Sherpaa doctor, get prescriptions, test orders and results, and referrals to local specialists. Anytime you log in to Sherpaa, you’re always ...

Brokers, Plans, & Companies

Matching the right primary care tool to the needs of each person

Yesterday, I posted a chart detailing the characteristics of new and traditional primary care models. Today, I’m going to try to identify who would be a best fit for each model. The following is a primer on how primary care works, how people spend on ...

Brokers, Plans, & Companies

Comparing costs and claims in a group of 1,000 people: Fee-for-service vs. Sherpaa

Let’s take a group of 1,000 and analyze how they use healthcare for a year. First, we’ll look at their traditional usage leveraging PCP office visits, specialist visits, urgent care centers, and ERs. Then, we’ll look at how they use healthcare with Virtual ...

how we work

Why would a doctor want to practice Virtual Primary Care?

After completing their medical school and residency training in some of the most prestigious academic medical centers in America, all of our doctors have spent over 10 years practicing in traditional primary care practices. They are well-trained and experienced. Just as importantly, they ...

Brokers, Plans, & Companies

How to give employees one simple online place to get care

Yesterday, I wrote about how Uber is uber because they gave riders one simple place to remove all the traditional hassles of summoning a taxi. From there, they were able to optimize every single one of their internal processes via reams of data, ...

how we work

What can’t Sherpaa do?0

What can’t Sherpaa do?

Sherpaa is one of those things where, once you experience a primarily online relationship with your own doctor, it’s hard to imagine going back to the old-fashioned “you can only talk to your doctor during an ...

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Brokers, Plans, & Companies

Sherpaa + Crossover Health0

Sherpaa + Crossover Health

Sherpaa launched on February 7, 2012. And on February 7, 2019 Crossover Health acquired the Sherpaa Health platform. I’ve joined Crossover to lead the development of our platform. And our doctors will continue to deliver the same ...

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What is Sherpaa?

Sherpaa is the easiest way to get care— we’re experienced doctors available within minutes. For ~1,500 simple to complicated issues, use Sherpaa doctors instead of urgent care or primary care office visits. Just launch our app and describe what’s wrong. We’ll order tests, prescribe and refill medications, recommend ways to feel better, and even arrange visits and procedures with local specialists if necessary. You’ll always work with the same Sherpaa doctors — having a doctor who knows you is priceless.